MS Engineer L2

Join NTT DATA as a Networking Managed Services Engineer (L2) and make an impact by ensuring clients' IT infrastructure and systems remain operational. You'll work closely with clients and internal teams to resolve technical incidents and problems, and contribute to exciting project work.

Requirements

• Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls
• At least one technical certification in the above-mentioned technologies
• Strong planning skills, with the ability to anticipate and adapt to changing circumstances
• Adaptability and resilience in a dynamic work environment
• Ability to communicate and work effectively across different cultures and social groups
• Proficiency in active listening and client-centric communication
• A positive outlook and the ability to work well under pressure
• A client-first attitude, always seeking to create positive client experiences
• A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience