Network Engineer, Technical Operations

Join NTT DATA as a Cross Technology Managed Services Engineer (L3) to provide exceptional service to clients by proactively identifying and resolving technical incidents.

Requirements

• Extensive Managed Services experience handling complex cross-technology infrastructure
• Strong understanding of ITIL processes
• Proven experience working with vendors and/or third parties
• Ability to communicate and work across different cultures and social groups
• Effective planning skills, even in changing circumstances
• Positive outlook and ability to work well under pressure
• Active listening skills and adaptability to changing client needs
• Client-focused approach to create positive client experiences throughout their journey
• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)

Benefits

• Equal Opportunity Employer
• Global culture that embraces diversity
• Environment free of unfair discrimination and harassment