Networking Managed Services Engineer

Join NTT DATA as a Networking Managed Services Engineer and make an impact with a leading company renowned for technical excellence and innovation. Provide managed services to ensure clients' IT infrastructure remains operational, monitor client infrastructure, and resolve technical incidents. Identify opportunities for optimization and contribute to project work and disaster recovery functions.

Requirements

• Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
• Highly disciplined in handling of tickets on day-to-day basis.
• Strong planning skills, considering possible changes and circumstances.
• A strong work ethic, including the capacity to put in longer hours when necessary.
• Adaptability to changing environments.
• A client-focused approach, creating positive client experiences throughout their journey.
• The aptitude to communicate and work across different cultures and social groups.
• Excellent active listening skills, confirming understanding and seeking relevant information.
• A positive outlook and resilience under pressure.
• A bachelor’s degree in information technology/computing or equivalent experience.