Senior Associate Business Analyst

Join NTT DATA and make an impact with your technical expertise. As a Senior Associate Business Analyst, you will ensure the smooth operation of our clients' packaged application technologies and contribute to continuous improvement.

Requirements

• Hands-on experience managing platforms, including ErP, Middleware, and other business-critical software.
• Moderate experience in managed services with knowledge of using ticketing tools like ServiceNow.
• Ability to handle multiple tasks, execute change management duties, and lead troubleshooting processes effectively.
• Ability to plan activities and adapt quickly to changing circumstances.
• Effective communication skills and the ability to work across different cultures and social groups.
• Active listening skills to understand clients' needs and craft a positive client experience.
• Capacity to maintain a positive outlook, even in a pressurized environment, and put in extra effort when necessary.
• A bachelor’s degree in information technology/computing or equivalent work experience.

Benefits

• Competitive salary
• Opportunities for growth and development
• Collaborative and diverse work environment
• Hybrid working arrangement
• Equal opportunity employer