Senior Client Manager - Public Sector

Join NTT DATA and make an impact with our company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Requirements

• Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3
• Pursue leads identified by aligned Lead Generation/Business development representatives
• Minimize churn and maximize retention in assigned accounts
• Drive client satisfaction throughout the entire lifecycle of the clients' buying process
• Generate demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions
• Influence and work closely with vendors/partners to achieve required results
• Use company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast
• Develop open and effective channels of communication in with each client within the assigned account
• Encourage revenue growth by inspiring clients to additional services
• Becomes the reliable point of contact for clients that is required to establish a strong business relationship
• Take ownership of a range of accounts within the assigned segments
• Determine the best solution requirements for each client that can be deployed by other departments
• Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization
• Develop and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability
• Monitor and control financial governance and compliance throughout an area of specialization in order to manage financial cost