FOH Shift Leader

Nudy's Cafe is a local, family owned & operated business. We are actively recruiting for a full-time Shift Leader to assist in leading our locations. In this role, you will be responsible for delivering a high-quality detailed customer experience and directing and motivating staff to provide the 'Nudy's Promise' to each guest.

Requirements

• Coordinate daily restaurant operations.
• Understand and deliver on the Customer Journey
• Deliver superior service & maximize customer satisfaction.
• Respond swiftly & accurately to customer concerns.
• Regularly review product quality
• Organize and supervise shifts (7 Shifts system experience preferred)
• Continuously manage, coach and train employees and peers with a passion for service in mind
• Ensure that Nudy's brand is represented consistently.
• Train new & current employees on proper customer service practices & side work schedules.
• Accountability for taking initiative, being people focused and result oriented.
• Conducting performance reviews
• Balancing cash registers
• Ensuring that all members of their team comply with government regulations and company policies

Benefits

• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Training & development