Hayward - Relationship Manager 1 - Full Time - Onsite (No. CA)

The Relationship Manager I (RM I) will consult with members to identify needs, refer to appropriate products/solutions, and follow up on pending transactions. They will also perform a wide variety of duties related to handling member transactions, including opening and closing accounts, posting deposits and withdrawals, and recommending other products and services.

Requirements

• 12 months experience in a similar position with prior loan experience and reaching service and performance goals
• Working knowledge of deposit/loan products (Trust, IRA, certificates, loans/Loans PQ – loans decisions system)
• Proven ability to garner business
• Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel
• Member service and organizational skills
• Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
• Willingness to make a difference
• Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
• Personable and professional
• Good verbal and written communication skills in person and over the phone

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement