Solutions Engineering Manager

We’re looking for people who put their innovation to work to advance our success – and their own. As a Solutions Engineering Manager, you will lead a team of skilled professionals to ensure the delivery of high-quality technical solutions that meet customer needs and align with Trachte/Parkline product capabilities.

Requirements

• Lead and mentor a team of application engineers, fostering a collaborative and innovative work environment.
• Develop and implement FAE strategies to enhance customer satisfaction and product adoption.
• Set team objectives and allocate resources effectively based on project priority and business impact.
• Oversee the review of RFPs, specifications, email communications, and drawings to ensure solution and product compliance.
• Provide expert technical assistance to customers, sales managers, engineering, and estimating teams.
• Participate in key customer meetings, including visits, presentations, proposal clarifications, and project kick-off meetings.
• Support new product development, product introductions, and product improvements by analyzing and communicating product development needs internally.
• Ensure technical compliance and accuracy in quotes.
• Develop and implement performance metrics to track and report on team performance.
• Collaborate in project handover meetings with project managers and engineers to ensure seamless transitions and successful project execution.

Benefits

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
• Tuition reimbursement
• Caregiver leave
• Personal and parental leave
• Back-up care services
• Paid time off including volunteer time
• Well-being program
• Legal & identity theft protection