We’re looking for people who put their innovation to work to advance our success – and their own. As a Solutions Engineering Manager, you will lead a team of skilled professionals to ensure the delivery of high-quality technical solutions that meet customer needs and align with Trachte/Parkline product capabilities.
Requirements
- Lead and mentor a team of application engineers, fostering a collaborative and innovative work environment.
- Develop and implement FAE strategies to enhance customer satisfaction and product adoption.
- Set team objectives and allocate resources effectively based on project priority and business impact.
- Oversee the review of RFPs, specifications, email communications, and drawings to ensure solution and product compliance.
- Provide expert technical assistance to customers, sales managers, engineering, and estimating teams.
- Participate in key customer meetings, including visits, presentations, proposal clarifications, and project kick-off meetings.
- Support new product development, product introductions, and product improvements by analyzing and communicating product development needs internally.
- Ensure technical compliance and accuracy in quotes.
- Develop and implement performance metrics to track and report on team performance.
- Collaborate in project handover meetings with project managers and engineers to ensure seamless transitions and successful project execution.
Benefits
- Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
- Tuition reimbursement
- Caregiver leave
- Personal and parental leave
- Back-up care services
- Paid time off including volunteer time
- Well-being program
- Legal & identity theft protection