Analyst/Senior Analyst - Operations
OakNorthGurgaon, Haryana, India
Posted August 14, 2025
Full Time
About the Company
OakNorth is a digital bank specializing in bespoke credit and banking services for businesses with £1m to £100m turnover across the UK and US. With a focus on lending solutions, business savings, fintech, and property finance, OakNorth has lent billions to diverse sectors globally and created tens of thousands of jobs and affordable homes.
Job Description
This analyst/senior analyst role supports the origination and in-life management of deposit products, ensuring an exceptional customer journey. The position involves processing applications, sending emails, monitoring accounts, and performing ad-hoc tasks. It requires a 24/7 operation and rotation based shifts.
Requirements
- Excellent communication skills (written & verbal)
- Experience handling customer queries (phone)
- Basic understanding of Retail Operations
- Knowledge of banking terminologies
- Strong analytical and problem-solving skills
- Detail-oriented with accuracy
- Proficiency in MS Office applications
- Passion for customer excellence
Benefits
- Unique working environment
- Empowerment to grow professionally
- Inclusive and diverse workplace
