Help Desk Tier II/ Public Trust
OBXtekWashington, District of Columbia, United States
Posted September 30, 2014
Full Time
About the Company
OBXtek is a veteran-owned IT and professional services firm with cybersecurity, IT service management, software, training, and acquisition excellence centers.
Job Description
Provide Level 1 and Level 2 Service Desk support and customer service to on-site customers, with expertise in Windows XP through Windows 7 and Microsoft Office 2003 and 2010. Provide hardware support and mentor/train lower-level Contractor personnel to resolve end user problems.
Requirements
- Minimum 3 years experience in desktop and server technologies
- Passed at least 2 IT Certified Exams in Windows XP or Windows 2003, 2008, 2010
- Experience with Windows OS, Microsoft Office Professional Suite, and Microsoft Exchange