TCC Operation Manager
OCBCSerang, Banten, Indonesia • West Java, Indonesia
Posted August 29, 2025
Full Time
About the Company
OCBC, established in 1932, is one of Singapore's oldest banks and now a leading financial services group in Southeast Asia. The bank offers a comprehensive range of banking and wealth management services including consumer, corporate, investment, private, and transaction banking, alongside insurance, asset management, and stockbroking through its subsidiaries. With a strong focus on financial strength, stability, and client-centric solutions, OCBC is recognized as one of the world's safest banks and is highly rated by Moody’s.
Job Description
This IT Operations Manager role involves managing and leading a Technology Command Center team 24/7, ensuring consistent coverage and performance. Responsibilities include incident response, communication, investigation, and handover to the next shift. The ideal candidate will be responsible for the initial response to incidents and maintaining internal and external communication.
Requirements
- Manage and lead a Technology Command Center team 24/7
- Manage work schedules and team assignments
- Ensure optimal team coverage and performance
- Investigate and document incidents
- Handover to the next Shift
