The job involves planning and executing event and experiential marketing programs, including coordinating communications, managing expectations, and enhancing the guest experience for a high-profile client.
Requirements
- 8+ years in guest experience and event communications around major international events (FIFA World Cup and Olympic Games)
- Experience with GMS and CRM systems and/or custom event software platforms
- Experience with data analytics and reporting tools
- Exceptional written and verbal communication skills
- Ability to thrive in a fast-paced, high-stakes environment
- A proactive, empathetic, and solution-focused mentality
- Multilingual communication abilities are a plus!
- Experience working on programs at scale with multiple locations
- Strong attention to detail, the ability to prioritize multiple tasks, and produce quality work within deadlines
- Ability to think on your feet and use your initiative
- A natural at building relationships with just about anyone at any level in an organization
- Thrives when solving problems and finding creative solutions to challenges
- Can collaborate across disciplines, departments and projects
- Demonstrated experience in positions requiring discretion, judgment, tact, and poise and you are reliable and trustworthy
- Exhibits emotional intelligence and can adapt to working with various personalities
- Not afraid to “pitch in”, “roll up your sleeves” and get it done. Takes initiative
- Have excellent computer skills – Microsoft Office suite (Word, Excel, PowerPoint, etc.)
- Self-motivated with the ability to work autonomously in remote settings, maintaining high standards of performance and accountability
- A collaborative standout colleague with a flexible, positive attitude, eager to contribute to a successful event execution
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
