Head of Customer Success
OctivaBreda, North Brabant, Netherlands • Gelderland, Netherlands
Posted March 28, 2025
Full Time
About the Company
Octiva is a fast-growing robotics company on a mission to help growers succeed through smart automation.
Job Description
We're looking for a Head of Customer Success to lead and scale our global support team, ensuring customers get the most from our robots in the field.
Requirements
- Make Customers Happy: ensure every customer request is handled quickly, clearly, and with care
- Build the Organisation: build and lead a strong global support team with clear structure and goals
- Shaping the Product: drive product improvements through real-world customer feedback
Benefits
- Central, hands-on leadership role in a fast-growing robotics company
- Opportunity to shape the full customer journey from installation to long-term success
- Dynamic, supportive team culture where initiative and follow-through matter
- Competitive compensation and plenty of room to grow with us