Energy Specialist - Customer Support

Octopus is a tech-powered energy company looking for an Energy Specialist to join their customer support team. The successful candidate will be responsible for resolving customer queries, providing world-class customer service, and working in a fast-paced, ever-changing environment. Fluency in Spanish is preferred, but prior energy experience is not required. The company offers a collaborative environment, impactful work, and a range of benefits, including fully paid medical and dental insurance, paid time off, and equity options.

Requirements

• Fluency in Spanish is strongly preferred
• Prior energy experience is not required, but a passion for sustainability and providing world-class customer service is a must
• Highly motivated and lots of drive to succeed
• MS Office Suite Proficient
• Highly organized
• Energetic
• Quick Learner
• Takes instruction easily and follows through

Benefits

• Fully paid medical, dental, and vision insurance options
• Paid time off — 20 days paid vacation, 8 paid sick days, and discretionary unlimited paid time off
• 401(k) plan with employer match
• Parental leave
• Pre-tax commuter benefits
• Equity Options: every Octopus employee owns part of the business