Vehicle Operations Specialist
Octopus EnergyLondon, England, United Kingdom
Posted March 27, 2026
Full Time
About the Company
Octopus Electric Vehicles is a company that offers electric car leasing and aims to make it easy for individuals and businesses to go electric.
Job Description
The Vehicle Operations Specialist plays a key role in protecting and elevating the driver experience across the company's growing fleet. They will own fleet downtime end-to-end, manage complaints, and build strong partner relationships to drive progress and deliver strong outcomes for drivers.
Requirements
- Motor Industry Experience
- Aftersales Expertise & Technical Confidence
- Ownership & Outcome Accountability
- Complaint Handling & Compliance Awareness
- Organisation & Case Management
- Confident Communication & De-escalation
- Partner Management & Influence
- Analytical Awareness
- Resilience & Adaptability
Benefits
- Full salary transparency
- Dog-friendly office
- Flexibility and autonomy in work
