Customer Success Specialist - Investment Banking

Octus is a leading global provider of credit intelligence, data, and analytics. The Customer Success Specialist will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the investment banking space.

Requirements

• Undergraduate degree, preferably in business, finance, or a related field
• 1+ years of working experience in a customer-facing role, ideally in financial services or with subscription-based services
• Excellent written and verbal communication skills
• A self-starter who is diligent and organized but adaptable
• Demonstrated interest in financial services and learning the credit markets

Benefits

• Competitive health benefits
• Matched 401k and pension plans
• PTO
• Generous parental leave
• Gym subsidies
• Educational reimbursements for career development
• Recognition programs
• Pet-friendly offices (US only)