Guest Services Representative-Mackinaw

The Guest Services Representative-Mackinaw is responsible for helping guests sign up for and utilize the benefits of the Players Club, greeting and processing groups and buses, and assisting with promotions and special events.

Requirements

• High school diploma or equivalent
• Ability to establish priorities, work independently, and handle and resolve problems and conflicts
• Excellent interpersonal, customer service, communication, team building, and problem-solving skills
• Computer literacy and familiarity with Microsoft Office
• Ability to handle busy periods during peak service times
• Ability to stand or walk for long periods of time
• Basic math skills
• Flexibility with shift and days off, with the ability to work overtime, weekends, holidays, special events, etc.
• Ability to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission

Benefits

• Competitive hourly rate
• Opportunities for professional growth and development
• Fun and dynamic work environment