Operations Manager

The Operations Manager is a key leader responsible for directing, optimizing, and executing daily distribution and/or transportation activities within assigned market areas.

Requirements

• Plan and manage efficient receipt, storage, order fulfillment, loading, and/or transportation activities— including third-party providers—while maintaining a strong focus on KPIs, quality, service, and cost.
• Utilize forecasting tools and methodologies to align labor, capacity, and resources with current and anticipated volume.
• Monitor, analyze, and act on operational performance data (productivity, quality, utilization) to drive continuous improvement.
• Build and maintain strong relationships with internal stakeholders, external customers, and third-party providers/carriers.
• Recruit, hire, train, and develop distribution and/or transportation team members; ensure appropriate staffing and coverage to meet business needs.
• Provide day-to-day leadership and motivation for a team of approximately 20-50 coworkers, fostering a culture of accountability, engagement, and collaboration.
• Administer training, qualification, and safety programs to ensure regulatory and company policy compliance.
• Own and manage multi-departmental P&Ls with accountability for budget performance, cost control, and operational efficiency.
• Implement Lean principles and methodologies to streamline processes, eliminate waste, and improve safety, quality, and productivity.

Benefits

• 401(k)
• Competitive salary
• Benefits package