Solutions Consultant/ Saas

We're looking for a motivated Solutions Consultant to promote and effectively position our SaaS product in ways that will strengthen the brand and business. As a Solutions Consultant, you'll act as both Solution Architect and Solutions Consultant, responsible for understanding, promoting, and effectively positioning our product to customers.

Requirements

• Ability to collect customer feedback and funnel it back into product development
• Comfortable presenting and being an advocate at various public and private Customer Experience events
• Experience with technical platforms, hardware, hosted or cloud-based phone solution
• Customer service management experience and call centre experience desired
• Ability to map RFP requirements for software solutions and experience with discovery, scoping, management, and execution of customer pilots and Proof of Concept

Benefits

• Attractive pension plan, including life and health insurance, bonus, social activities, company off-sites, and working from our new UK office location in Old Street, London