As Social Intelligence Team Lead, you will oversee the day-to-day running of the social intelligence capability, lead a team of analysts, and ensure the consistent delivery of high-quality, insight-driven work across all projects.
Requirements
- 6-10+ years of experience in digital, social intelligence, or search data analytics, insights, or strategy roles
- Proven experience managing or mentoring analysts or small teams
- Strong ability to set standards, review work, and ensure quality at scale
- Experience owning workflows, processes, or capability areas
- Comfortable balancing hands-on delivery with team leadership responsibilities
- Deep understanding of both qualitative and quantitative research methodologies
- Proven track record in designing and implementing digital/social intelligence approaches
- Advanced proficiency in intelligence and monitoring platforms
- Expert knowledge of the social media landscape, internet culture, and platform-specific trends
- Proven ability to transform complex datasets into meaningful, strategic insights
- Excellent reporting and storytelling skills-visually and verbally
- Strong interpersonal and client communication skills; confident in presenting to senior stakeholders
- Passion for innovation, digital trends, and continuous improvement
- Proactive, collaborative, and comfortable working in an integrated team environment
Benefits
- Full-time opportunity
- Strong flexibility plan
- Continuous training opportunities
- Attractive package and benefits