As an Account Manager, you will be responsible for the management of a client account and primary project owner on the account. This could range from a single large account to multiple medium sized accounts.
Requirements
- Secondary owner of the client relationship at the account level
- Effectively handle most aspects of client communications at a MM and BM level
- Building, strengthening and growing the relationship between the agency and client
- Managing the project team and workflow
- Meeting overall profit margins, targets and farming targets assigned to the account
- Oversight, reporting and quality control of each project for this account
- Identify, interview and recruit candidates for the group account
- Implement internal processes to improve efficiency on each project
- Weekly forecast on finances, people and farming potential within each active project
- Actively implement agency standards, directives and process in day to day activities
- Drive the development of case studies and PR material for each big project
- Supports the Client Service Director and/ or Business Unit Director in developing and implementing process and systems
- Ability to scope and negotiate fees on the account with the support of the Client Service Director and/ or Business Unit Director
- Development of KC plans and quarterly forecast support
Benefits