CRM Strategy Director

As a CRM Strategy Director at Ogilvy, you will champion CRM strategies within the agency and with clients, emphasizing how CRM drives brand building, business expansion, and creative inspiration. You'll integrate strategy, technology, and multi-channel execution to create personalized customer experiences that yield tangible results.

Requirements

• 5+ years in CRM strategy, ideally in a marketing agency or client-side environment
• Bachelor's degree in Marketing, Business, Data Science, or related field
• Relevant certifications (e.g., Salesforce Certified Marketing Cloud Specialist) are a strong advantage
• Leadership or director-level experience is preferred
• Skill in linking CRM to business outcomes like brand loyalty, growth, and creative ideation
• Adept at leading discussions, presenting strategies, and influencing stakeholders with a consultative, client-focused mindset
• Experienced in data-driven decision-making, including audience segmentation, testing, and ROI analysis

Benefits

• Competitive salary and benefits
• Autonomy to seek out new paths and better ways of doing things
• Opportunities for growth and professional development
• Supportive and inclusive work environment
• Relocation assistance
• Generous parental leave