Sales Effectiveness Intern (Salesforce Support)

As a Sales Effectiveness Intern, you will play a crucial role in assisting our Sales Effectiveness team with Salesforce-related tasks and initiatives. Your primary focus will be on supporting the commercial teams in leveraging Salesforce to improve efficiency, enhance data accuracy and streamline sales processes.

Requirements

• Assist with basic Salesforce administration, troubleshoot user issues, update fields, and maintain dashboards used by commercial teams while supporting data accuracy checks and contributing to ongoing improvements in sales processes and tools.
• Create and update process documentation, user guides, and tool reference materials to ensure clarity and consistency.
• Build e-learning modules and training materials using the assigned platforms; support onboarding and tool adoption initiatives.
• Provide daily operational support to commercial teams by resolving tool blockers, answering questions, and guiding proper workflow usage.
• Assist in data cleansing, data uploads and data maintenance tasks to ensure data accuracy and integrity.
• Collaborate with the Sales Operations & Effectiveness team to identify process bottlenecks and suggest improvements.
• Collaborate with the IT team to troubleshoot and resolve Salesforce-related technical problems.
• Stay up-to-date with Salesforce updates, releases, and new features.
• Share insights and ideas for leveraging Salesforce to enhance sales effectiveness and efficiency

Benefits

• Competitive compensation package
• Flexibility in working hours and location
• Comprehensive benefits coverage
• CSE Benefits
• Generous holiday and leave allowance
• Daily meal voucher
• Access to physical and mental health resources