As the face of Oklahoma Fidelity to our customers, you’ll build relationships by positively representing our products, solutions and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points.
Requirements
- Providing outstanding customer service
- Referring products that provide a better banking experience for our customers
- Demonstrating knowledge of Oklahoma Fidelity’s products and services
- Seeking sales opportunities through customer relationships and conversations
- Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
- Approaching, greeting and welcoming customers into the branch
- Establishing relationships while understanding customers’ needs by asking appropriate questions and recommending solutions to strengthen customers’ financial well-being
- Fostering teamwork across all areas of the Bank
- Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
- Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank’s core values
Benefits