Old Dominion Freight Line is recruiting for a Pickup and Delivery Clerk to join their team. The role will assist drivers with paperwork, administrative needs, and provide exceptional customer service.
Requirements
- Print drivers’ manifest and provide any hazardous materials of lading to the appropriate personnel
- Scan bills of lading and driver receipts into system for billers to access
- Handle and process checks, CODs or cash as needed and store money safely
- Verify delivery receipts and signatures
- Verify and records any cash or check payments
- Enter exception Drivers Receipt process on any pro numbers manually
- Assist operations by monitoring and following up on various reports, such as EDI, spot trailer, spotted shipment report, etc.
- Assist in some OS&D functions including free astray and undelivered freight reports and exceptions
- Answer phones promptly, set appointments and trace shipments
- Provide exceptional customer service to internal and external customers
Benefits
- Great Health Benefits
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career