Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients.
Requirements
- Develop and grow client and prospective client relationships
- Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client’s financial objectives
- Cross sells products and services and refers to business product partners to ensure client needs are met
- Maintains contact with client base through periodic proactive touch points
- Achieve Sales and Service Targets
- Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques
- Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs
- Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team’s skills and performance
- Operations Oversight
- Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution
- Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions
- Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements
- Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics
Benefits
- Medical, dental, and vision insurance
- 401K
- Continuing education opportunities
- Employee assistance program
- Impact Network Groups