Head of Ecommerce

We are seeking a commercially driven, strategic, and hands-on Head of eCommerce to own and scale all our owned digital commerce direct to consumer channels and emerging platforms within the beauty and personal care space.

Requirements

• Own end-to-end global eCommerce performance across DTC and digital channels, including revenue, margin, and P&L
• Set and deliver a comprehensive global eCommerce growth strategy aligned to overall business objectives
• Drive improvements in conversion, AOV, and customer lifetime value
• Oversee the digital trading calendar globally, ensuring best-in-class execution across launches, campaigns, and site merchandising
• Lead CRO initiatives including testing across site, product pages, and checkout
• Own performance across acquisition and retention channels, including paid media, paid social, email and mobile
• Identify and scale new growth opportunities and channels
• Own the Shopify ecosystem and eCommerce tech stack, ensuring scalability and performance
• Lead reporting, forecasting, and performance tracking, translating data into clear commercial actions
• Lead and develop a high-performing DTC eCommerce team (2–3 individuals), setting clear priorities and accountability
• Partner with Commercial, Marketplace, Merchandising and Brand & Growth teams to align trading with overall business and brand objectives

Benefits

• 30 days holiday
• Pension contribution Scheme
• Private Medical Insurance
• Bonus Scheme
• Mental Health Support
• Flexi-Fridays
• Olstar Events
• Vibrant Office