OluKai Retail Lead - Lahaina

The OluKai Retail Lead is responsible for delivering a remarkable brand experience to customers, setting goals and plans, and upholding company policies. They must have leadership capabilities, basic coaching skills, and a strong understanding of OluKai's product lines.

Requirements

• Ability to consistently hit goals and plans set forth by company and/or management
• Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives
• Responsibility to open and close the store to standard and for store keys and security measures
• Confidence to be the Manager on Duty when needed
• Basic coaching to Retail Associates as needed
• Ability to engage with new customers and build immediate and lasting rapport
• Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations
• Attention to detail, upholds visual standards and store cleanliness
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock
• Thorough understanding of POS best practices and use for a seamless consumer experience
• Be a brand ambassador for OluKai. Participate in local events and giveback programs

Benefits

• Development and Growth Opportunities
• Employee Discount to all Archipelago brands
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Snack/beverage reimbursement up to $75
• Bonus Program eligibility
• Team building events
• Medical, Dental, Vision insurance
• 401k and 401k employer matching
• Paid Time Off