Senior Salesforce Business Analyst

We are hiring a Senior Salesforce Business Analyst to join our team in Costa Rica. The successful candidate will be responsible for ensuring the evolution of our platforms, focusing on the usability and growth of our Service Cloud environment. This role requires a minimum of 5+ years of experience working specifically with Salesforce Service Cloud and strong analytical and communication skills.

Requirements

• Minimum 5+ years of experience working specifically with Salesforce Service Cloud
• User Research skills
• Analytical Rigor
• Documentation skills
• Exceptional verbal and written communication skills

Benefits

• Culture of Growth
• Inclusive Community
• Committed to Parity
• Compliant Employment