As a Product Owner - Checkout & Payments, you will own the end-to-end buyer journey from basket through to successful order placement across multiple brands and markets, ensuring checkout is fast, trusted, resilient, and commercially effective across 21 markets. You will define and own the product vision and roadmap for basket, checkout, account creation, payment methods, APMs, wallets, payment performance, and payment localisation across multiple brands and markets, aligned to company strategy and business Goals.
Requirements
- Proven experience as a Product Owner or Product Manager in a digital, eCommerce, marketplace, fintech, payments, multi-brand, multi-market, or SaaS environment
- Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio, GA4, payment analytics, or similar
- Experience in Checkout Optimisation, Payments & APMs, Localisation & Market Readiness, Conversion & Funnel Analytics
- Strong understanding of Agile delivery, backlog management, and cross-functional squad leadership
- Excellent communication and stakeholder management skills, able to influence without authority across technical, commercial, finance, risk, and operational teams
- A focus on measurable outcomes with a clear ability to link checkout and payment improvements to conversion, order completion, and commercial impact
- Checkout Optimisation: Experience improving basket, checkout, account creation, delivery, payment selection, and order completion journeys.
- Payments & APMs: Strong understanding of card payments, digital wallets, alternative payment methods, authorisation rates, payment failures, refunds, payment method routing, local payment preferences, and payment provider integrations across multiple markets.
- Localisation & Market Readiness: Experience shaping checkout and payment experiences for multiple countries, including currency, language, translated content, local payment expectations, legal/compliance constraints, and market-specific conversion barriers.
- Conversion & Funnel Analytics: Ability to use drop-off data, payment performance, experimentation, and customer behaviour insight to identify and prioritise improvements.
- Risk, Trust & Compliance Awareness: Appreciation of fraud, chargebacks, customer trust, regulatory considerations, and operational controls within checkout and payments.
Benefits
- Company Equity
- 25 days annual leave + Bank Holidays
- 1 extra day off for your Birthday
- Employee Assistance Programme
- Perks at Work benefit platform
- Opportunities for career development and progression
