Customer Service Representative
One Call Concepts, Inc.New Jersey, United States
Posted September 20, 2022
Full Time
About the Company
No company description available.
Job Description
Customer Service Representative responsible for processing locate requests, resolving customer inquiries, and providing customer service. Must be able to accurately type 35 wpm and work independently in a high-volume environment.
Requirements
- Answer incoming calls and assist customers complete locate requests and/or resolve customer questions
- Process web tickets and respond to web chat requests
- Monitor EIs and call out backup messages as necessary
- Present and discuss the products and services of the company to customers
- Perform other duties as assigned
Benefits
- health insurance
- dental insurance
- prescription insurance
- life insurance
- paid vacation
- holidays
- 401K program
