Recovery Supervisor
One Park FinancialSanto Domingo, Distrito Nacional, Dominican Republic
Posted March 24, 2026
Full Time
About the Company
One Park Financial is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options.
Job Description
The Recovery Supervisor is responsible for leading and developing a team of Collections/Recovery agents to maximize portfolio performance, improve recovery rates, and ensure compliance with company standards.
Requirements
- 2+ years of experience in Collections, Recovery, or related financial services roles
- 1+ year of experience in a leadership or supervisory role (preferred)
- Advanced English (written and verbal)
- Strong background in call center environments
- Proven experience managing KPIs and driving team performance
- Strong coaching, leadership, and team development skills
- Analytical mindset with the ability to interpret performance metrics
- Excellent communication and conflict resolution skills
- High level of accountability and results-driven mindset
Benefits
- Competitive compensation structure
- Private medical insurance
- Growth and development opportunities
- Dynamic and high-performance work environment
- Company events (Happy Hours, team activities, holiday celebrations)