Collections Specialist
OneMain FinancialEvansville, Indiana, United States
Posted March 25, 2026
Full Time
About the Company
OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.
Job Description
The Collector position will contact delinquent, charged-off customers to arrange for repayment or settlement of account balances, primarily collecting on Personal loans.
Requirements
- High School diploma OR GED minimum
- Collections / Call Center experience strongly preferred
- An in-depth understanding of collections and negotiation skills
- Strong negotiation skills to resolve escalated calls
- A high degree of self-management to successfully prioritize workday
- Excellent communication, persuasion and problem-solving skills
- Ability to maintain confidentiality and sensitive information
Benefits
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)