Skip Specialist

As a Skip Trace Specialist, you will locate customers and collateral using various investigative (skip tracing) techniques. All duties and tasks must be completed by adhering to FDCPA and CFPB regulations.

Requirements

• High School diploma or GED required
• At least 1 year of skip tracing experience
• Previous collections or call center experience
• Strong understanding of skip tracing and systems
• Working knowledge of Microsoft Office Suite, including Excel and Word
• Excellent customer service skills
• Excellent phone and negotiation skills

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)