Front Desk Spa Concierge
OneSpaWorldNew York, New York, United States
Posted January 20, 2026
Full Time
About the Company
OneSpaWorld is a global leader in wellness and beauty services, offering a comprehensive range of treatments including massage, skincare, hair care, fitness, acupuncture, and medi-spa services. The company specializes in providing high-quality, innovative spa experiences on cruise ships and at destination resorts, focusing on health and beauty transformation while incorporating the latest industry advancements.
Job Description
The Spa Concierge is responsible for participating and monitoring front of house to ensure all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered, paying special attention to front line service excellence standards.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience of working with answering phones in a customer oriented environment.
- Excellent client care, service excellence, and attention to detail.
Benefits
- Health, vision, dental insurance
- 401k savings plan
- Paid vacation, sick, and holiday time away from work
- Employee spa service/retail discounts and promotional Friends & Family program