Chief Information Officer
OneSupportNew York, New York, United States
Posted March 15, 2026
6600 - 9500
Full Time
About the Company
OneSupport delivers comprehensive customer experience, technical support, and sales enablement solutions for technology companies across telecommunications, cloud computing, web hosting, and OEM sectors. Leveraging a blended on‑shore and near‑shore workforce, the company provides a full suite of managed IT services—including data migration, server maintenance, proactive IT, cloud consulting, and cyber‑security—while also offering specialized IT consulting and help desk support. Its focus on reducing operational costs, minimizing downtime, and enhancing customer satisfaction sets it apart, enabling partners to implement high‑impact customer care strategies. By combining deep industry expertise with flexible delivery models, OneSupport helps clients transform their support operations into strategic assets.
Job Description
We are looking for an experienced CIO to oversee the use of IT in our company, devising the IT strategy and ensuring all necessary systems are in place. The ideal candidate will have a solid IT background, excellent leadership skills, and a strong strategic and business acumen.
Requirements
- Set objectives and strategies for the IT department
- Select and implement suitable technology to streamline all internal operations
- Design and customize technological systems and platforms to improve customer experience
- Plan the implementation of new systems and provide guidance to IT professionals
- Approve purchases of technological equipment and software
- Oversee the technological infrastructure in the organization
- Direct and organize IT-related projects
- Monitor changes or advancements in technology
- Analyze the costs, value and risks of information technology
