Associate Customer Service Representative

Primary interface of onsemi to external customers, providing customer satisfaction in processing customer orders and collaborating with various functional groups within onsemi to handle customers' requests properly and timely.

Requirements

• Provide tactical support for Sales and Marketing team
• Manage multiple stakeholder relationships both internally and externally to ensure operational requirements are met for both day-to-day business activities and long-term activities
• Run reports using available tools and analyze the data in order to make decisions and identify trends
• Respond to customer complaints, requests, and inquiries in a professional and timely manner
• Comply with Customer Service business rules, techniques, and protocols

Benefits

• Full health insurance
• Retirement savings plan
• Vacation and sick leave