Spare Customer Service Sales Agent

Ontario Northland Transportation Commission (ONTC) is seeking a Spare Customer Service Sales Agent to provide exceptional customer service in person and over the phone, selling bus and train tickets, and handling customer inquiries and concerns. The role requires flexibility, adaptability, and strong communication skills. As a valued member of the Northlander team, you'll contribute to shaping the future of transportation in Ontario and fostering vital connections within communities.

Requirements

• Secondary School Diploma or General Educational Development (GED)
• Valid driver's license and have access to a reliable vehicle
• Excellent customer service skills and experience in providing customer service in a fast-paced environment
• Strong computer skills and experience using Windows based applications
• Excellent oral and written communication skills
• Project a positive and helpful image at all times
• Previous experience dealing with cash and reconciliation for multiple transactions
• Must have the flexibility necessary to adapt to changing schedules and locations (position requires frequent overnight travel)

Benefits

• Defined benefit pension plan
• Paid vacation
• Paid personal leave days
• Discounted transportation on our bus and passenger rail services