Customer service officer retail
OntexSainghin-en-Melantois, FR, 59262
Posted April 8, 2026
Full Time
About the Company
Ontex is a leading international developer and producer of baby care, feminine care, and adult care products since 1979. The company, headquartered in Aalst, Belgium, offers a wide range of products including baby diapers, tampons, pads, and incontinence solutions, distributed in over 100 countries. Ontex is known for its commitment to quality, sustainability, and innovation, making great products accessible to people worldwide.
Job Description
Customer service officer role at Ontex, responsible for ensuring end-to-end execution of retail customer orders, guaranteeing accuracy, service level, and customer satisfaction.
Requirements
- Fluency in English
- Strong interpersonal skills
- Autonomy
- Rigorous attention to detail
- Multitasking
- Problem anticipation
- Continuous improvement mindset
- Stress resilience
