Customer Support Manager - Clyde North Terrace Care Community

The Customer Support Manager will be responsible for ensuring full occupancy of the care community through effective sales and admissions processes, maximising the uptake of Additional Services, leading a team that delivers customer support services, and leading a high-performance culture.

Requirements

• Leadership Attributes
• Excellent organisational and time management skills
• Ability to sell, balancing competing commercial criteria
• Ability to communicate well, verbally and in writing
• Ability to delegate, direct, coach and supervise the work of others
• Sense of urgency and ability to meet deadlines
• Pro-active
• Communicator
• Empathic
• Adaptable and flexible interpersonal style
• Resilient

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance