Support Analyst

Remote Support Analyst role working with clients to resolve incidents and provide timely feedback and resolution. Strong communication and customer service skills required. Experience with JDA/Blue Yonder WMS/WLM configuration and development tools required.

Requirements

• Bachelor's degree in computer science, software engineering, MIS, or 3+ years equivalent experience.
• 3+ years' experience with JDA/Blue Yonder WMS/WLM configuration and customer development.
• 3+ years' experience with JDA/Blue Yonder development tools including MOCA tracing and components, MS SQL Database Server, Integrator, and Reporting.
• Solid knowledge of warehouse operations.
• Strong customer service skills required.
• Experience with SQL and writing complex queries.
• Experience with MS Windows operating systems.
• Experience with Java, JavaScript, and Python is a plus.
• Experience with Oracle Database is a plus.
• Experience with Körber WMS, in addition to Blue Yonder WMS, is a plus.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Incentive Compensation
• Retirement Savings Plan
• Flexible Work Environment