AI Success Engineer - EDU
OpenAISan Francisco, California, United States • New York, New York, United States
Posted January 21, 2026
Full Time
About the Company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Job Description
We are seeking an AI Success Engineer to join our team, partnering with education institutions to translate cutting-edge AI into real business value. The role involves driving account health and adoption, ensuring technical readiness, and delivering measurable value to customers using OpenAI's platform.
Requirements
- 8+ years of experience in technical customer facing roles
- Deep, hands-on knowledge of OpenAI product capabilities
- Ability to translate technical concepts into clear business language
- Excellent project and program management instincts
- Comfortable embedding with customers to map workflows and diagnose adoption challenges
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance