Manager, Forward Deployed Engineering
OpenAINew York, New York, United States
Posted October 29, 2025
Full Time
About the Company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
Job Description
OpenAI's Forward Deployed Engineering (FDE) team is seeking a Manager to lead FDEs through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. The role requires 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.
Requirements
- Lead and grow a team of FDE delivering production systems with frontier models
- Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
- Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
- Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
- Use judgement to distinguish what requires action and what does not
- Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
- Define how we staff and support field teams that can scale without added complexity
Benefits
- Relocation Assistance
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
