Openly is rebuilding insurance from the ground up, looking for a proactive IT Operations Engineer II to oversee and optimize its IT environment. As an IT Operations Engineer II, you will be a key driver in optimizing the entire IT ecosystem, owning independent IT projects, and leading projects to launch, ensuring IT systems are scalable, secure, and efficient.
Requirements
- Administer and manage IT applications to ensure secure configurations and efficient user access
- Design and implement integrations, workflows, and automations to streamline processes and improve efficiency
- Utilize Python or no-code solutions to automate repetitive tasks
- Collaborate with cross-functional teams to identify opportunities for automation and process improvement
- Maintain access controls, enforce security policies, and ensure data integrity within the technology stack
- Lead and coordinate IT projects, leveraging project management methodologies and tools
- Mentor junior IT team members, sharing best practices and fostering a culture of continuous learning
- Document and maintain clear, comprehensive guidelines and procedures of the environment
- Participate in IT support escalations, addressing complex end-user issues and providing advanced troubleshooting
- Proactively identify potential issues, implement monitoring solutions, and coordinate preventive actions
- Monitor application performance, troubleshoot issues, and implement enhancements to maintain high availability and optimal user experience
Benefits
- Competitive Salary
- Equity
- Comprehensive Medical, Dental, and Vision Plan Offerings
- Life and disability coverage including voluntary options
- Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
- 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute
- Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
- Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually
- Be Well Program - Employees receive $50 per month to use towards their overall well-being
- Paid Volunteer Service Hours
- Referral Program and Reward
