We are looking for a highly driven Program Manager to manage the relationships and development of our top customers and to convert new opportunities in strategic markets/geographies.
Requirements
- Define and execute a strategy that drives profitable high growth opportunities.
- Protect and develop the relationships at our top customers.
- Penetrate strategic target customers and markets through face to face meetings.
- Active communications through periodic face to face business reviews with customers and to identify further short and long term opportunities to strengthen the partnerships.
- Identify and assess the customer’s critical needs and manage those requirements in collaboration with our internal teams.
- Identifying and developing new target accounts.
- Identifying new distribution partners.
- Owning the global supply contracts and keeping track of all contractual obligations.
- Working closely with the Technical & Marketing departments on the launch of new products.
- Clarify and communicate all customer expectations and requirements including but not limited to: timing schedules, engineering requirements, pricing, quality and delivery.
- Facilitate regular meetings with the Customer to eliminate roadblocks and ensure all program deliverables are being met on time and within budget.
- Meet with internal and external stakeholders on a regular basis to ensure all program deliverables are being met on time and within budget.
- Develop and maintain time lines to meet all customer expectations and deliverables.
- Maintain master program timing schedule.
- Coordinate execution of customer requirement with all internal departments at minimum expense
- Develop and manage supply chain partners to ensure quality, delivery & cost targets
- Financial reporting (plan vs. actual or investment, production prices, manufacturing plan).
- Maintain internal and Customer open issues list.
- Facilitate inter-departmental and Customers meetings to eliminate roadblocks.
- Maintain and report out meeting minutes.
- Prepare and present milestone reviews to management