Customer Success Operations Analyst

Optimizely is seeking an experienced Customer Success Operations Analyst to join their Customer Success Operations team. The role will help optimize, run and reinvent the day-to-day operations of the Customer Success Team.

Requirements

• 1-3 years of experience working for a SaaS organization
• 1+ year of Salesforce experience
• Bachelor's degree
• Demonstrating initiative
• Driving for results
• Interacting with people at different levels
• Learning quickly
• Leveraging opportunities

Benefits

• Best-in-class compensation plans
• Two annual festival bonuses
• Recognition and rewards programs
• Vacations days
• Annual Work/Service Anniversary Leave
• Parental leave (both maternity and paternity)
• Health insurance
• Reproductive benefits for both parents
• Volunteering opportunities to make a difference
• Chance to work alongside our incredible global team
• Free communal transport facilities inside Dhaka to and from the office
• Free catered lunch every day