Engagement Manager

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

Requirements

• Minimum 4+ years in customer success and project management within a SaaS/PaaS environment.
• Must have experience with global clients and managing international projects.
• Proven ability to manage competing priorities, adapt quickly, and respond to shifting customer needs and timelines.
• Strong communication and presentation skills.
• Solid project management skills, with attention to detail, timelines, and quality.
• Strong problem-solving abilities and flexibility in dynamic project settings.
• Proven experience managing multiple projects simultaneously.
• Excellent verbal and written communication in English.

Benefits

• Best-in-class compensation plans
• Two annual festival bonuses
• Recognition and rewards programs
• Paid Maternity (4 months) & Paternity Leave (12 weeks)
• Flexible vacations days and working hours
• Annual Work/Service Anniversary Leave
• Comprehensive medical & life insurance for you and your dependants
• Volunteering opportunities to make a difference
• Chance to work alongside our incredible global team
• Monthly and quarterly regional and global team-building events
• Communal transport facilities inside Dhaka to and from the office
• Free catered lunch every day
• An agile performance review process that encourages ongoing transparency between managers and direct reports
• Enablement program and soft skill training to support internal career growth and development