OT-HD Technischer Kundenbetreuer / Technical Support Specialist (m/w/d)
OPTITOOL GmbHRegensburg, Bavaria, Germany
Posted March 9, 2026
Full Time
About the Company
OPTITOOL GmbH delivers advanced trip and route planning software that enables logistics teams to create, evaluate, and optimise multiple scenarios for time and cost efficiency. Its intuitive interface automatically flags constraint violations and recommends optimal itineraries, reducing dispatcher effort and planning errors. The platform is backed by comprehensive database-supported analytics, allowing users to benchmark performance and make data-driven decisions. With a portfolio that includes tour planning, route optimisation, software integration, and IT project management, OPTITOOL serves global clients such as TOTAL, Arla, Vitogaz, and DMK, positioning itself as a trusted partner for complex transport logistics challenges.
Job Description
Technical Support Specialist for a medium-sized software company, offering solutions for tour planning and optimization, with a dynamic work environment and good development opportunities.
Requirements
- Completed education as an IT systems manager or comparable education/professional experience
- Analytical thinking, independent action, and developed team skills
- Basic understanding of IT systems (e.g. Windows knowledge, experience with various file formats, server-client principle)
Benefits
- Corporate pension provision
- eGym wellness pass
- Free drinks
- Air-conditioned office rooms
- Company events
- Individual career planning
- Flexible working hours
- Balanced work-life balance
