Oracle Health Government is seeking an experienced Senior Technical Project Manager to lead and oversee projects involving the support, maintenance, and lifecycle management of clinical and non-clinical hardware and peripherals within a healthcare environment.
Requirements
- Oversee and manage sustainment and support activities for hardware and medical devices across government healthcare facilities documenting and tracking risks and issues.
- Lead preventive maintenance, corrective actions, and lifecycle management efforts in coordination with clinical engineering and IT support teams.
- Ensure all hardware support and maintenance procedures align with healthcare regulations (e.g., HIPAA, FDA, and other applicable standards) and organizational security/privacy policies.
- Track performance, uptime, and service records for hardware and medical devices; ensure issues are resolved promptly and systems are compliant with VA/DoD standards – driving root cause analysis and continuous improvement for support operations.
- Coordinate upgrades, patches, and device refreshes in accordance with approved change management processes.
- Collaborate with vendors and service providers to manage contracts, SLAs, warranties, and field support.
- Serve as the primary point of contact for escalated technical issues and project workstreams involving equipment sustainment.
- Prepare and deliver reports on device performance, support metrics, and project status to government leadership and contract management teams.
- Stay current with advances in medical hardware, regulatory requirements, and patient privacy needs to ensure the safe and compliant delivery of IT services.
- Support incident response as needed related to medical hardware and systems.
- Provide mentorship to junior project managers and technical support staff.
Benefits
- Flexible medical, life insurance, and retirement options