Senior Manager, Data Center Operations, JoinOCI

The Senior Manager, Data Center Operations will oversee data center operations across multiple data centers, managing team performance, operations metrics, and capacity analysis. They will direct multiple teams in supporting escalated technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining an accurate knowledge base. They will also lead new region builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards.

Requirements

• Oversees Data Center Operations team across multiple data centers
• Directs multiple teams providing support for escalated complex technical issues
• Proposes and implements advanced strategies for issue triage and leverages automation, scheduling, and monitoring tools to prevent and resolve potential problems
• Leads multiple teams in installations, repairs, inventory management, and logistics tasks for data centers
• Creates and enforces standards for component replacements and upgrades
• Recommends and oversees significant purchases or upgrades for data centers

Benefits

• Flexible medical, life insurance, and retirement options
• Competitive benefits based on parity and consistency
• Support for volunteer programs
• Employee recognition and rewards